Legal Notice

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Welcome to Medicor-Lab (hereinafter: the “Site”)

Please be aware of the terms and conditions that follow, they will bind you with the Merchant, the owner of the Site. In addition, you accept the same mode of electronic communication with the Merchant for all your exchanges and that they meet all the requirements of a written communication.

We reserve the right to refuse to serve you, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions. Conditions.

If you encounter problems with an order, contact us as soon as possible at the following address: [email protected]

Medicor-lab (Hereinafter: the “Merchant”)
St-Mathieu-de-Beloeil
Quebec
Canada
438 499-5761
[email protected]


Confidentiality of personal information
Please see our privacy policy at the bottom of our site for information on how we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority at your place of residence, ie 18 years in the province of Quebec. By using the Merchant Website you represent him and guarantee that you are of the age of majority at your place of residence.

Accuracy of information
We do everything in our power to ensure that all information posted on our Site is error-free, but we can not guarantee this fact. We may refuse or cancel an order containing an item with a wrong description or price. Unless otherwise indicated, prices are in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or can not be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the sums paid in return, if this is the case.

Your sole remedy for non-compliance of a product description is to return it in its original packaging for reimbursement, in accordance with the refund provisions that apply below.

Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and accurate information and to keep this information current at all times.

You agree to protect the confidentiality of your username and password and access to your computer so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware, within forty-eight (48) hours after becoming aware of such use. situation.

Comments
You have the opportunity to enter comments and criticisms relating to the content of the Site. You are entirely responsible for the comments you publish, we are not responsible for them and you agree to indemnify the Merchant against any damage arising from them.

It is forbidden to make comments on behalf of other people, to hide your identity or to make illegal, obscene, threatening, defamatory, or invasive language or privacy statements letter, direct mail or spam.

We reserve the right, without obligation, to edit or delete comments without explanation, and we assume no responsibility for the systematic review of any published statements.

When you publish a comment, you give the Merchant the non-exclusive right to use the published, royalty-free name and content in a perpetual and irrevocable manner, to reproduce, modify, adapt, publish, and represent it. , translate it, broadcast it, communicate it to the public and display it anywhere in the world and in any medium.

We ask you to publish only one review per product, unless you wish to provide new information. You agree to only comment on the products that you have personally tried by keeping a respectful tone at all times. It is forbidden for employees and competitors of distributors and manufacturers to post comments.

Applicable Laws
These terms and conditions are governed by the laws of the province or state of Quebec or Canada that apply to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Chambly is located.

Command errors
In the event that you believe that an error occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: [email protected] and indicating in sufficient detail the error that has been made.

Delivery and returns
Unless you have chosen a specific carrier and a delivery time in the transaction for which additional charges may apply, the delivery method and carrier name will be determined by the Merchant and our usual delivery times. in your territory are:

2 weeks

We undertake to deliver your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the good or service purchased are transferred to you when it is delivered to the carrier or if the goods cross an international border, this risk is transferred to you after the customs clearance.

Cancellation, exchange, cancellation, return, exchange or refund policy
Cancellations of compliant and error-free orders are not permitted.

Returns are not allowed after 30 days.

No returns or refunds for products custom made or modified on request.

Exchanges are not allowed unless agreed with Medicor Lab under the following conditions:

Unpacked product: 20% restocking fee of the product price (s). Refund of the remaining balance.
Unpacked product: credit of 50% of the price of the unpacked product (s) valid on our products.
Costs of returning the products to the customer.

Guarantee
1. Interpretations and definitions

The following terms, when used in this Agreement, have the meaning set forth below:

“Product (s)” means the equipment identified in the end-user’s bill that is covered by the warranty limits as described in this Agreement.

“Consumables” means parts intended to be consumed during the use of the Product and subject to wear during normal operation.

“End User” means the person who made the purchase of the product or mandated by it to use the product under the terms of the warranty set forth below.

“Initial Warranty” means the coverage included in the initial purchase of the Product by the end user.

2. Terms of the guarantee

The Products are warranted for one (1) year for manufacturing defects at the time of delivery to the End User if the order has been made within three (3) months prior to the delivery date.

The End User must ensure that the Product is used at all times under normal conditions. The warranty does not cover improper use of the Product or causes that are not attributable to MEDICOR LAB. Causes that are not attributable to MEDICOR LAB include, but are not limited to:

Use of the Product with other equipment not pre-approved by MEDICOR LAB;

Use of the Product by unqualified personnel;

Accident; unusual physical stress; negligence; abuse; failure or fluctuation of power supply, air conditioning or humidity control; excessive heating; damage caused by fire and smoke; maintenance not in accordance with MEDICOR LAB specifications; or causes other than ordinary use;

The manufacturing defect must be identified by the End User and transmitted to MEDICOR LAB as soon as possible.

At the discretion of MEDICOR LAB, the End User may be required to ship the product to MEDICOR LAB for evaluation purposes to determine if the Product is eligible for warranty for manufacturing defects. The end user is required to pay shipping costs.

3. Obligations of the End User

The End User must designate a person on his premises for each reported problem, who can be contacted for further information and to verify that any problem has been resolved.

The End User must take all necessary steps to implement the procedures, recommendations and guidelines indicated by MEDICOR LAB in response to requests from the End User within a reasonable time after these procedures, recommendations and guidelines have been communicated to the End User. the End User.

In performing its obligations, MEDICOR LAB may, at its discretion and for quality control purposes, record all or part of all communications between the End User and MEDICOR LAB. By asserting its warranty rights against manufacturing defects, the End User agrees that all communications with MEDICOR LAB are monitored or registered.

4. Warranty limit

At the sole discretion of MEDICOR LAB, the exclusive remedy of the End User is the repair of the defective Product or the replacement of the defective Product with the current version of the identical Product.

MEDICOR LAB does not offer any warranty on the Products after the period of coverage for manufacturing defects.

MEDICOR LAB does not warrant that the Products will meet the End User’s requirements or will work in combination with other materials.

Any Product under warranty repaired or exchanged will have a warranty period equivalent to the remaining term of the original warranty.

Misuse or understanding of the Product can not be considered a manufacturing defect.

Variations in color or texture, if these do not alter the operating principle of the Product, are not considered to be a manufacturing defect.

Notwithstanding what is contained in this section, End User acknowledges that there is no warranty for consumables unless a defect is identified prior to first use of the Product.

This warranty is void if:

The Product has been damaged by accident or unreasonable use, neglect, modification, faulty installation or negligence, misuse, abuse or any other cause not resulting from a manufacturing defect;

The Product has undergone, without limiting the number and type, an incision, a perforation, an injection.

The problem is due to manipulation by the End User or occurring during transport;

The labeling of the Product or the name of the company has been modified or altered;

The Product has been modified or repaired by the End User, or by a third party not expressly authorized in writing by MEDICOR LAB to make such modifications or repairs. The Client will indemnify and hold harmless MEDICOR LAB, its officers, employees and agents for all costs related to injury or loss of time resulting from unauthorized repair or modification of the Product.

EXCEPT AS EXPRESSLY INDICATED, MEDICOR LAB MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PURPOSE OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WARRANTY OF ANY KIND RELATING TO ANY PRODUCT PROVIDED HEREUNDER. THE END USER ACKNOWLEDGES THAT NO REPRESENTATION WAS MADE EXCEPT THOSE PROVIDED FOR IN THIS DOCUMENT.

SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, THAT ALL EQUIPMENT USED CAN NOT BE REFUNDED. IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.

Limitation of liability
THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF ANY GOODS THEREIN, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, THE USE OF DATA OR OTHER INTANGIBLES AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright
The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.

In accordance with the intellectual property laws in force, it is prohibited to use, post or display any trademark, copyright or other protected work accessible on the Site for any reason other than to proceed the sale of such products and services without the right to sub-license to third parties. The owners of trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the terms and conditions have been committed or if your work has been copied or exploited on our Site in a manner that infringes your intellectual property rights, please tell us inform as soon as possible by sending us a message to the following address: [email protected] giving us in sufficient detail the attack that has been committed.